Scale up your eCommerce business with Top 5 essential tools and technologies

“Amazing things will happen when you listen to the consumer!”

– Jonathan Midenhall, CMO, Airbnb

A consumer is the most important visitor on your premises. He is the purpose of it all and the reason behind your services. He is doing you a favour by giving an opportunity to offer your services. Thus, goodwill works as the best advertisement of your company. Further, whoever understands the customer needs the most, wins.

As the Covid 19  outbreak has enforced consumers to rely on the services of online platforms to fulfil needs and demands, there has been a steep slope of changing consumer behaviour towards purchasing goods right from their homes and this trend is sure to continue further onwards as the world is now adapting to new practises of strong hygiene and lesser unnecessary outings to the malls and markets.

Owing to this, eCommerce businesses can expect a huge surge in demands, customer queries and expectations of faster deliveries. However, restrictions imposed by the lockdown resulted in severe on ground disruptions for logistics services, along with the migration of many labourers back to their hometown forcing the e-commerce players to revisit their operations and reduce dependence on manual tasks.

For all ecommerce businesses it is important to overcome such challenges and adhere to technologies and tools to ensure hasslefree and quick deliveries.There are several tools available in the market for you to pick what’s best suited for your business operations. Expand ERP software – India’s best cloud ERP software has selected top 5 ecommerce tools integrated with the best fit ERP for your ease. This will increase profitability and productivity and ensure a better future for your ecommerce business.

Before that I want to clarify the reasons to believe why you need to incorporate the use of such tools.

• To sell smarter
• Save time and effort
• Manage orders from multiple locations from a centralised dashboard
• Optimise user experience
• Use retail data to scale operations 

Tools and technologies to scale up your Retail business:

Shopify

Shopify is a leading eCommerce platform with 1M+ brands and businesses across 175 countries running their eCommerce store-fronts on it.

It enables retailers to move their business online to focus on their online growth. 

With plug-and-play themes to choose from, the platform enables businesses in developing store designs, management of products and collections, enablement of marketing campaigns, etc.

Businesses can easily automate manual tasks such as order processing, marketing campaigns, analytics and reporting, customer communication and launch any new feature or integration with third-parties as well. 

With Shopify, your business can incur low development and resource costs along with zero maintenance costs all of which can help scale up profits, proving for this platform to be a topmost technology to onboard in your business.

Shiprocket

Shiprocket is India’s leading eCommerce logistics partner, serving 40,000 active Direct to Consumer sellers with its lowest shipping costs, widest pin code reach and dedicated customer service. Providing bulk shipping rates with no minimum order requirements.

The company optimizes existing logistics infrastructure using data and AI to offer seamless shipping solutions for every online seller. Shiprocket is partnered with as many as 17 expert courier partners enabling sellers to ship products across 26,000+ pin codes in India and to over 220 countries globally.

With Shiprocket’s Logistics Aggregator Model, Courier Recommendation Engine (CORE), Shipping Rate Calculator and more such services sellers get to choose the right courier partners for each shipment, cost efficiency for the given pickup and delivery pin codes and transparency about the relevant shipping costs for their delivery areas.

Shiprocket provides better coordination with the buyers according to their shipping requirements and ensures a higher chance of delivery by optimizing cost per shipments making it a highly recommended tool for workflow automation for Small and Medium Enterprises (SMEs).

Magento 

Magento is an ecommerce platform created to build your business.It was acquired by Adobe in 2018. Magento empowers thousands of retailers and brands with the best eCommerce platforms and flexible cloud solutions to rapidly innovate and grow.

Expand smERP software uses the community-based Magento product for our ecommerce clients. Magento’s ability to scale allows shops with only a few products and simple needs to easily expand to tens of thousands of products and complex custom behavior without changing platforms. It offers a variety of plug in and themes which can easily enhance a customer’s experience. There are a lot of aspects to the online store which need to be configured, and how well that is accomplished is often dependent on business acumen. When it comes to custom functionality, however, that is where more complex programming is required. Magento is designed to be utilized as an application by someone who isn’t a developer. The Magento community is extremely large and very helpful. However, at some point the average person is going to hit a wall.

There are a number of reasons why developers are called upon to adjust a Magento website. It is a very robust system even at its most basic. Once you begin to integrate with other systems, or introduce tens of thousands of products, businesses often need the assistance of experienced developers.

Paytm

Paytm is a payment gateway that provides payment services to merchants and allows consumers to make seamless mobile payments from cards, bank accounts, and digital credit among others. The company maintains an open culture where everyone is a hands-on contributor and feels comfortable sharing ideas and opinions.

Founded in 2010, Paytm is owned by one of India’s mobile-internet firms, One97 Communications. Its investors include SoftBank, SAIF Partners, Alibaba Group, and Ant Financial.

Paytm is India’s largest payments company that offers multi-source and multi destination payment solutions. It offers comprehensive payment solutions to over 8 million merchants and allows consumers to make payments from any bank account to any bank account at 0% fee.

Owned by India’s largest mobile-internet firm One97 Communications, Paytm was founded by Vijay Shekhar Sharma and is headquartered in the National Capital Region, India. Its investors include SoftBank, SAIF Partners, Alibaba Group and Ant Financial.

Expand smERP has Paytm integrated in the system for your easy payments and receivables to enhance cash in flow and quick service to consumers. Several users are widely using this tool through their ERP and enjoying the quick response and service.

Blue Dart

Blue Dart Express, is an Indian logistics Company providing courier delivery services. It is headquartered in Mumbai, Maharashtra. It has a subsidiary cargo airline, Blue Dart aviation that operates in South Asian countries. In 2002, Blue Dart had an alliance with DHL Express and on 8 November 2004, DHL Express invested huge money in it, and since then has been a major shareholder in the company.

Expand smERP understands customer needs and believes in quick and efficient deliveries. With Blue dart integrated in your best fit ERP your consumers will receive the products on time and with ease. Secured and  Hasslefree logistics enhances ecommerce business the most.

Expand smERP software is India’s best-fit cloud ERP software for mid sized manufacturers retail businesses.

A one-stop solution for all eCommerce needs, the platform provides integration or has partnership across all domains of the eCommerce ecosystem. The solutions are designed to benefit eCommerce businesses by enabling sustainable operations that result in growth, cost efficiency, and an overall increase in productivity.

Expand smERP enables processes such as multi channel order, inventory and returns management, advanced warehouse management, dropship fulfilment solution, omnichannel selling across online marketplaces, website platforms, offline stores and much more.

Thus, these tools will surely counter all obstacles in scaling up your ecommerce business. Team Expand ensures to support your business even when the crisis time is taking a toll on your growth and productivity. We value your aspirations and understand your needs at this hour. 

For more enquiries call us at 9007026542