Friday, August 14, 2020

Redefine HR Management with your mobile enabled ERP HR App

Mobile ERP App is an Enterprise Resource Planning system that can be accessed through mobile devices, such as mobile phones and tablets. Users typically access the system over the Internet using a standard browser or dedicated mobile apps. Being able to access your business software remotely means staff and field service personnel can capture and enter data wherever they are – from the warehouse to the customer site.

Today our mobile phones are omnipotent. It has replaced all activities like reading books, banking, watching movies in the theatre, shopping in a mall and even schools and institutes have now surrendered to the mobile phone for online classes. It is only relevant that you can also run your daily business activities with a click on your smartphone. This can be executed efficiently with the help of mobile enabled ERP apps that are created for Expand smERP users.

Expand smERP allows remote access using the Android native app or using any web browser on any device. We offer dedicated apps for mobile HR, Service, File attachment, WMS and Sales.

Today I will elaborate more on the Expand HR App.

With a remote HR on your mobile you can now register attendance and many more HR activities through Expand HR App.

With the newest trend in our Android App available on Playstore for Expand ERP licensed users only, avail multiple facilities related to HR remotely.

To avoid repeated touch in biometrics attendance by multiple people, your employees can register their presence at work, remotely through the Expand smERP HR mobile app which feeds in the time and location automatically with GPS location. This app also provides a host of other benefits, for example, for leave applications, out-of-office schedules, advance payment applications and submission of claims for employees features.
1. Daily attendance – Employees can register their daily attendance remotely through Expand HR mobile app. Also, it stops multiple users from touching the biometrics attendance tool. 
2. Leave Application – Employees can apply for leave in realtime which reaches the Manager automatically. It will also provide relevant information and details available for the particular employee.
3. Visit Log – Various visit data is registered (check-in and check-out) for official purposes with time and location. 
4. Application for Out-of-Office – An employee can feed in data and mark his presence in case of an on-premise job.
5. Application for claim – Any applications for claim or advance against salary can also be forwarded through this mobile HR app.
Expand HR mobile App is an ingenious software for any office to manage HR remotely with ease. It puts management of your company’s key HR functions in the palm of your hand. HR can be accessed in real time wherever you are.

Mr. Bajaj, CEO of Six Seasons International, is one of our prestigious clients. He is always busy traveling as his work demands so. After moving to Expand HR he does not need any spreadsheets or files from the office to keep a track on his employees. He supervises and manages his leadership team through his Expand HR App with ease wherever he goes. Running your business remotely has never been so easy and hassle-free.

Expand HR App puts in control and offers an array of facilities:

  • 24/7 access to employee data, from anywhere
  • Time and Project Tracking
  • Benefits Management
  • Vacation/Time-off Tracking and Calendar
  • Performance Ratings
  • Payroll Administration/Integration
  • Standard and Customizable Reports
  • Video Tutorials
  • Unlimited Support

Once you use Expand HR App it will become more than just your HR solution. It will become your corporate directory and data storage locker. So, you can look up an employee, initiate a call, send an email, scan and upload pictures of documents and forward to anyone in your organization, integrate information on to your calendar, create org charts, etc. With no limit and no extra expense you can redefine HR Management effectively with the best-fit ERP software company in India.

To book a demo call: 9007026542

Monday, August 10, 2020

Key challenges and solutions of Order Management Process

“Don’t assume it all works! Put yourself in your customer’s shoes and do everything that they would do!” – Gary Gebenlien


Many businesses continue to work with complex, fragmented order management processes with multiple order capture and fulfillment systems. This increases the chances of facing challenging situations throughout the order fulfillment process. For a successful fulfillment process, you need to make sure to get the right products to the right customers at the right time especially when it’s almost time for seasonal sales! Let us give you a roundabout of the frequent obstacles that come up in the order management process.

What are the main Adversities in the Order Management Process?

1. Processing Data: Manual updates are subject to duplication or data with human errors. With multiple orders from multiple channels, it is impossible for you to keep track.  

2. Executing Bulk Orders systematically: When you have to handle orders in bulk it gets complex. Because it involves making many updates in internal systems, marketplaces, creating invoices, label printing, and shipping arrangements.

3. Planning Inventory: Order fulfillment is all about meeting the expectations from customers at the right time. It is not possible to do that if you often remain ‘out of stock’. To know your stock levels you need to have real-time visibility for your inventory. On the contrary sometimes it is also excessive stocking which leads to wastage and dead stock. Hence a systematic planning and stocking of inventory is extremely crucial for a successful retail business.

4. Managing System Integration: In a standalone or a manually fed Order management system,  the functions are not sufficient to handle multi-channel sales orders. Therefore you may find several hiccups in managing the orders.


These situations can grow complex if not rectified at the right time.

How to counter the challenges in Order Management?

Ecommerce businesses are rapidly responding to the challenges and pressures by optimizing their supply chain management system. Here is what you need to do:

For Seasonal Sales: 

Optimize the Inventory for Rapid Handling

Maintaining a delicate balance of stock and stock reordering is quite business-critical. Extra stock in the warehouse than required increases your storage and carrying costs. And if you have less stock in the warehouse than required, you will lose orders, credibility, and revenue. You should know when to replenish the stock to utilize the warehouse space optimally.

The categorization of inventory depends on factors like the types of products and picking sizes. You can classify inventory based on picking size and by frequency of picking/velocity of movement. 

Strategize Order Manifestation for Easy Processing

The most important part of your business is the process of actually getting your products to your customers. If you own a brick-and-mortar store, this isn’t much of an issue as your customers can simply grab what they need right off of the shelf. But if you ship your products, it is a lot more hassling.


The accurate and on-time delivery of products is essential for your business growth. For that you have to maintain five touchpoints:

Inventory accuracy

Optimizing your picking strategy

Logistics management and integration with suppliers

An advanced warehouse management system

Real-time visibility of your entire supply chain

As Customers Don’t like to wait: 

Automate to Speed up the Operations

Automated storage and retrieval technologies support the optimization of the order fulfillment process. Most companies focus the majority of their equipment investments on handling their fast movers. You need to make sure that everything is done automatically. For instance, deciding where to route the order, selecting appropriate shipping partners and replenishing inventory. This not only speeds up order fulfillment but also provides more accurate data for future orders. 

A best-fit ERP software will integrate and systematically streamline all your business processes and ensure growth and success in desired time goals.

Integrate systems for enhanced visibility

Adopting a cloud-based inventory management system is the easiest way to increase the visibility of inventory across all channels. You need to ensure cloud systems provide a flexible and secure environment to integrate and manage all stock levels, across all sales channels under a single interface.

Your order management system should be pre-integrated with your ERPs. With a single click you will be able to unify information on sales, payments, returns or other accounting details.

Track in for Instant Updates

Allocate shipping providers based on priority. Shipment of fragile items or inflammable items needs to be shipped separately. Keep a count of items in stock and out-of-stock of the same order that has to be shipped. So, instead of managing everything on your own, enable your seller to ship the product directly to the consumers through drop shipping. It ensures:

  • Strong vendor relationship
  • High product assortments
  • Low inventory carrying cost
  • Low stock-outs
  • Faster delivery time

Maintain an end-to-end tracking of shipment statuses. It improves the end customer experience. The real-time insight from smart labels such as barcode enables efficient tracking. It processes items that are in, through and out of the warehouse.

In today’s unprecedented times while we all need to maintain social distancing and move out of our homes only when very necessary, eCommerce business is in its ultimate peak. The demand for online shopping has increased resulting in over orders and excessive deliveries which need to be executed systematically to achieve loyalty and repeat orders from customers. One bad experience of a customer means loss of an important part of your business. This also adds to the badwill of the organisation. Hence in the present market scenario we need to ensure 100% customer satisfaction to achieve success.


Expand smERP is the best ERP company in India for mid-sized manufacturers in the retail industry. We have third-party integrations with Blue Dart and Shiprocket logistics for the best services in shipment of your deliveries. Our order management system has a value-added structure of your retail operation to run your order fulfillment process smoothly from anywhere, anytime.

Friday, August 7, 2020

Sync your retail data and optimise your eCommerce business with ease


The Dictionaries define data as factual information that is based on reasoning, observation, discussion or calculation. Data is therefore more useful than you actually realize. It comprises the power to help optimize your entire supply chain system.  Organising data improves operational efficiency and helps to integrate your business systems to deliver optimal profits.

Data trends from sources like sales, inventory, fulfillment reports, etc can provide real time insight into your retail business. Daily or weekly analysis extracts critical information for better management and optimized operations.


To extract the maximum benefit out of your data the first step is to structure it. Data structuring is a particular way of storing and organizing information so that it can be retrieved and used most productively when required.. This can be achieved only if all of your supply chain operations are in sync and the data generated is saved in the cloud ERP software.


Your data is ever growing along with your eCommerce business. The sale of consumer goods via the internet has grown significantly over the last few years. You might have all the data stored with you but it needs to be well structured and planned. Data which is fragmented and stored in excel sheets. Can never be put to optimal use. A best-fit ERP software integrates and streamlines all your business data and processes it automatically resulting in success and growth in less time.\


Drawbacks Of Manual Data update

. Erroneous input of data – Entering and manipulating data in Excel is a manual process, spreadsheets are extremely susceptible to human error. 

. Duplication– Manual updates are subject to duplication or erroneous data. With so many files being sent around, it is  difficult for team members to keep track of them all and mistakes happen

. Not agile enough- Spreadsheets are designed to evaluate two-dimensional data. To gain a more in-depth insight, other dimensions must be manually created.


Not user-friendly- The majority of spreadsheet users find it difficult to create complex formulas. Their knowledge is limited to simple functions like “sum”, “average” and “sort.” For advanced applications, the average users must turn to co-workers with advanced training in Excel.


The need for consolidated data in retail business:


To be a smart e-seller and have consistent business growth, you should know how to use the existing and upcoming tool of data. There are several unavoidable reasons for the same.

1. Forecast Demand and Replenishment

Demand is a key factor for reaching an optimal turnover of goods and growing revenue as a result. Expenses for storage have to be optimized, otherwise, financial troubles are guaranteed. With the availability of structured and systematic data, retailers use it to analyze their stock levels. It reduces unnecessary items in the inventory and reallocates the resources as required.

2. Boost Sales and Determine the Best Pricing

Retail margins are what determine the revenue. But if prices are too high, customers will less likely buy from you. That is the reason why price formation is so crucial for e-commerce. You can see popularity on different items, the approximate number of sales, etc. What’s more, all this is possible in a real-time mode. Data allows you to make data-driven decisions and optimize the business effectively observing the holistic picture.

3. eCommerce Trends

E-commerce retailers are engaging with new technologies to increase business productivity. They consistently work to get the best results by analyzing their past strategies. With all the data available at a single click they aim to move forward with the growing eCommerce trends. A tailor-made forecasting system which is capable of pulling data from multiple sources and analyzing it — that’s what it takes.

4. Customer satisfaction and loyalty:

Data helps retailers to understand the demand pattern of the customers. It enables them to think of more engaging and interactive ways to increase customer satisfaction. It enhances customer loyalty and repeat purchase. Your e-commerce store can do the same and monitor users’ preferences to suggest the most relevant goods. So think about data-driven suggestions to enhance the experience of customers and boost your sales. Retargeting of potential buyers can also be done to drive more customers and sales.


The optimal use of Retail Data


Stock and Inventory Data


Keep stock of every item as managing the entire inventory generates a huge amount of data. It is important in making updates in inventory levels and stock-outs across multiple channels. Keep an eye on these inventory level reports:


Total Counts of SKU’s

Cost of Inventory

Out of Stock % of SKU’s

Inventory Availability of Fast Moving SKUs

Products With Zero Order In Last Month


Data in Warehouse Management


Customers today want real-time updates on their product orders. They want entire information about the product’s availability prior to the purchase. They even want to have quick access to the manufacturing details of the product they want to buy. How will you provide them with the information if you do not have them in your system?


Data in warehouse management allows you to conclude how customers’ behaviour may change. Also, the expectations they have from the manufacturers and supply chain leaders.


It also makes the omnichannel process smooth. The reports from warehouse analysis are helpful in utilizing warehouse space more optimally.


Logistics and Wholesalers Data


In eCommerce, it gets essential to know your tie-ups, partnerships, vendors, logistics partner.


Make it easy through Vendor and Logistics management reports. You gain insights into the previous purchase orders, delivery and pick-ups and prices to improve your future decisions.


Many times the retailers have to maintain a range of software solutions for each function and employ resources to update those systems. Since supply chain operations have a lot of processes to take care of manual data updations in each system is a huge task! Manual data handling has the risk of errors and duplications.


Expand smERP software – India’s best-fit ERP company for manufacturers in retail business is one such complete operations management solution that seamlessly integrates with various functions and ERPs in an organization. This ecommerce solution is designed to assimilate and share process data without error or duplication on all the other existing ERP integrations.


Expand smERP helps businesses just like yours to get the most out of your data. We provide you with the best solutions to increase your operational efficiency.


Request a free demo with us today!