Manage your Leads efficiently with India’s Best fit cloud ERP Software’s Expand Sales Mobile App

Expand smERP has a systematised  Leads Management feature integrated to take over conventional sales systems for various B2B transactions. The software was initially designed to simplify sales activities in a business and help accelerate the conversion of leads to potential opportunities. It is used for various sales activities in a business.

• Plan, measure and manage your sales pipeline
• Identify the most potential leads
• Track marketing campaigns across all channels
• Schedule follow-ups, tasks and appointments
• Assign your leads to the right salesperson

In this digital era, solely relying on conventional manual sales efforts is not enough to achieve desired goals. Lack of real-time information, delays in taking action, and improper decision making can cause your B2B company to lose many good opportunities to make it to the top. Why give that chance to your competitor? Invest in the best-fit ERP software to automate your business processes and manage your business completely online.

As it  is imperative to manage leads and sales of your business diligently for ultimate growth and ROI. Without customers there is no business and without business an organisation is dead, no matter how organised or good the product is. Taking control of your sales process, reaching out to leads at the right time and converting them into actual opportunities by staying focused on your best deals will ensure an edge above in the competitive market. To add to your efficiency an intuitive Sales and Lead management software like Expand smERP software helps you sell smarter. To further ease your work, we have come up with an innovative mobile App Expand Sales where you can track your potential leads and turn them into customers remotely. All Expand ERP users have access to this App.

Building leads and bringing business is quintessential for success and growth.

Managing leads on-time with specific customer attention adds power to attract more customers. Expand Sales is an Android application available on Playstore for Expand ERP licensed users only for carrying out business activities and transactions remotely online. There are various features that are integrated in this app like:

1. It can attract leads with product and item specifications and also follow up with specific details.

2. Important reports like Pending Orders, Sales Register, Receivables, Payables, Inventory position etc. Business specific MIS can be accessed with this application. Status followup like dues for current date, next day, with-in 7 days and overdue followup data is accessible available in Lead dashboard

3. The app has capacity to work online and offline on both platforms. The Sales employee can feed information without internet connectivity and can sync it to data when the internet is available.

4. Users can check MIS reports remotely and use it for various official purposes.

5. KPI dashboard data is available on a single system for instant access on the go. This enables quick analysis and decision making for the leaders and also team performance. 

6. An on site visit log (Check-in and check-out) – can be registered with GPS location and time.

7. Menu Option rights can be configured from ERP according to the user role for example the task manager will get user specific tasks or to-do list.

Just by connecting through any smartphone/device you can manage your business completely online remotely. It is like carrying your office with you wherever you go. In this competitive world customers have a lot of options available in the market for any product. The competition is skyscaping and there is nothing unique that one can produce. However, only with value added customer service one can build up leads into customers. If a lead is properly nurtured and managed by the salesperson then there are higher chances of converting a lead into an opportunity and opportunity into the sales order. This is why it is essential for organizations to start implementing CRM or Lead management softwares that helps the sales team and Managers to understand the prospective pipeline of the customers.

Expand ERP is India’s best fit Cloud ERP software provider for mid sized manufacturers in the retail and export industries.

Successful ERP software implementation depends not only on the users, but also on the vendors who develop it. Therefore, it is important to choose a reliable ERP partner. Take the Expand Business Fitment Test and know how Expand smERP fits into your unique business needs. 

Contact us at  9007026542.

Operate your business online with Expand File Attachment Mobile ERP Software

At Expand smERP – India’s best-fit ERP software, we’re constantly thinking about innovative ways to simplify existing business processes. For most of us, gathering content from others is critical to our business process. Whether you’re a university professor gathering midterm submissions, a recruiter collecting resumes or a wealth management professional gathering financial information from a client, many of us need a quick and easy way to gather content from others. Unfortunately, getting the right files from key stakeholders in a timely manner is a challenge. Emails, attachments, and incessant follow-ups are often the norm. But not anymore! Our team has come up with an innovative feature integrated with your cloud ERP software where you can affix all important documents and files and access it in real-time wherever you are.

The Expand smERP File  Attachment Service supports the automatic upload of attachments for Expand  ERP Cloud business applications.  An attachment represents a collection of meaningful business information that is commonly captured as a separate file, text, or Internet URL. Attachments are used to supplement and provide key additional information to enhance daily business operations and better tracking of financial transactions.

Business enterprises often require the capability to efficiently associate specific attachments with a particular business entity or collection of business entities. For example:

• Payables invoices may need to be associated with supporting documents such as duplicate invoices, payments, etc.
• Account receivables transactions may need to be linked to customer-centric documents
• Purchase orders may need supplementary files attached to indicate additional details related to specific goods or services procured or the nature of the overall purchase

Document management with mobile-enabled Expand File Attachment using only your smartphone

Expand File Attachment feature integration is one of the biggest advantages of using Expand ERP software.

• It allows you to affix and integrate all important business files and documents to your App which can be accessed anytime anywhere. 
• You need not carry any hard copies or folders for any meeting or conferences.
•  It is for the access of licensed Expand ERP users only. 
• The user can sync any file in image or PDF format with the documents by just scanning the QR Code mentioned on it. Once the files are uploaded the ERP user will be able to access the file instantly under the Files tab in the Document page of the App.
• This facility ensures a methodical and automated file documentation which leads to organised business processing.
• Any document that is saved in the App is stored and secured forever. This reduces the chances of loss of any file.
• Just at the click of your smartphone/device you can access any document remotely. It is like carrying your office wherever you go.
• If required any document can be shared instantly within the organisation.
• Errors or updations can be made instantly if and when any occurs.

A few weeks ago, our client Mr. Gautam was on a flight and decided to use the downtime to catch up on email. He couldn’t turn on his phone’s data connection, but since he had his phone configured to download messages as they arrive, he figured that he could read and respond to his messages even without connectivity. His responses would be sent the next time he had a data connection.

Of course Murphy’s Law came into play and one of the messages included an attachment that he couldn’t open. Since he had no data connection, he had no way of downloading an app to open the attachment until he got where he was going – and that made him think about moving to best-in-class technology that should be installed on mobile devices so that you can open the most common types of email attachments.

Expand ERP is the best ERP solution in India for mid-sized manufacturers in the export and retail industry.

Expand File Attachment mobile erp software App is a boon to any Expand smERP software user. It is a single system which increases productivity and drives optimal growth of your business remotely. It is an absolute need of the hour where maintaining social distancing is equally important as surviving in the competitive market amongst the economic slump.

To book a trial call: 9007026542

Monitor the productivity of your employees with Expand Task Management

The newest trend in ERP software is the mobile erp Apps. You can now track the productivity of your employees from wherever you are. Entrepreneurs encouraging remote working may find it a task to keep track of the productivity level of the employees. Monitoring employees with the Expand smERP Task Management feature makes work from home much easier.

What Is Task Management?

A task management software is more than just a manager checking off items on a to-do list! It’s an organized system for identifying, monitoring and managing the work you and your team does. Task management involves:

• Tracking task progress
• Delegating work to team members
• Setting deadlines
• Adjusting work schedules

Why do you need Task Management software?

A Task Management software helps you to organise work schedules and delegate jobs to your employees. It also ensures the productivity of your employees. Project tasks, HR Handling all of that with a pen and paper, or even an Excel sheet is time consuming and irrational. There’s no way you can keep track of every task, meet your deadlines and manage your team without a dedicated software tool.

Task management tools were designed for this. It’s a dedicated space to monitor your task progress, assign tasks and manage schedules. This prevents you from losing track of tasks and subtasks so that you meet your deadlines and also encourage your team to work productively. It Helps Your Team Collaborate Effectively As each task has a dedicated space, it’s easier for your team to consolidate information and work on things together. Also, as every assignee has access to this task space, nobody’s going to be left out of the loop. 

Your team can easily share ideas, files and feedback to collaborate over tasks and get things done quickly.  It also helps you prioritize tasks and produce effectively on time.

3 advantages of mobile task management apps

Mobile project management apps offer a competitive advantage to team leaders that use them, allowing users to better stay on top of project updates, communicate with each other wherever they are, and get the newest features faster and easier.

1. Mobile task management apps make project updates easier

Taking an example from a client case study, Mr.Kapur is a site supervisor of an export house, in an office building project. When he goes out to the location to check in on his crew and get a status report he finds out that a crucial shipment of building materials arrived partially damaged from heavy rain during transport and several welders are out for various other work.

He takes pictures of the damage and authorizes hiring two temporary workers to fill in for the welders, then drives back to the office to update that information in the project management system. Unfortunately, by the time the updates are entered into the system, you’ve already had your afternoon check-in with stakeholders—the budget authorization for the temporary welders will have to wait until tomorrow, costing you a day of labor and further delaying construction.

But, with the Expand Service mobile App on his smartphone, Mr. Kapur immediately updates that information in the resource management tool on his mobile.The changes are already reflected on your dashboard for your afternoon check-in with stakeholders, allowing you to authorize budget for the new welders, who are on the job by the following morning.

2. Mobile task management apps strengthens team communication

Mr. Singh works for an eCommerce website that sells organic knitting supplies and accessories. At 10 p.m. on a Saturday he attempts to show the site to a friend on his phone and notices that it has been down for two hours, costing a lot in sales.

 With only a desktop software, his work computer is in the office and the office is closed until Monday morning.  Eager to find a solution, he texts his colleague on the tech team, who eventually gets back to him and says he will email the rest of the team in the morning. Someone finally gets the site back up and running late Sunday evening, after a huge loss in sales.

The mobile task management app advantage: After noticing that the site is down, he pulls up his mobile project management app’s collaboration tool and sends out an alert to all employees that the site is down. Within the hour, a remote member of the tech team has resolved the problem and put the site back online, earning his recognition and praise from the CEO.

3. Mobile task management apps are easier to update

Your project management software unveils a new video conferencing software feature that you’re excited about trying out. The timing is perfect, too, because you’re at a developer’s conference and need to log into your Monday morning team meeting.

With desktop project management software: You fire up your laptop from your hotel room at 9 a.m. to connect to the management team meeting, only to find that your operating system isn’t compatible with the new feature. You need to update several drivers, which requires permission from your IT administrator. You give up on the video conference and call in from your smartphone.

The mobile task management app advantage: With automatic app updates and mobile optimization, your mobile project management app updated itself with the new video conferencing feature overnight when you plugged in and connected to the hotel Wi-Fi. On Monday morning, you open your project management mobile app and get a prompt to connect to the meeting without even having to look for it. You’re even able to connect your headphones and participate in the meeting as you walk to your first session.

Expand smERP is India’s best-fit ERP software on cloud that has multi features all integrated into one, including a well crafted Task Management tool. We also provide mobile enabled Apps for Android Expand users Expand Service which can be accessed with a smartphone itself.

Manage your to-do-list and miscellaneous tasks from a single multi feature App.

Expand Service is a Multi feature Service application for ExpandERP licensed users only. It provides ExpandERP users the ability to handle and perform multiple service related tasks efficiently. It can be connected to your ExpandERP software from any smartphone/device to access various salient features like:

Task Manager to get user specific tasks/to do lists. A methodical task organiser makes performances easy and increases productivity. Users will be able to proactively take control of their delegated tasks and thereby producing results.

Service arm can get a list of tasks or services to perform along with important details of products and customer details. It also enlists challenges and due dates and enables customer feedback and happy codes for services.

Checklist – a checklist is created automatically before starting a task. As soon as it’s completed the check list is ticked off as the task is over.This helps to maintain a timeline and does not allow any job or service to be forgotten.

Registering current location – with the help of GPS the current location is registered when a user accepts or closes a particular task. 

Expand Service App enhances productivity and drives optimal growth of employees and your business. Service engineers can check their task status remotely- i.e. pending, ongoing or completed.

Thus it can be said that Expand smERP – the best-fit ERP company in India serves all your business needs with one single software. It enables owners to operate the business completely online with ease and hasslefree reducing the workload and allowing extra time to focus on broader goals.

To book a demo call: 9007026542

Redefine HR Management with your mobile enabled ERP HR App

Mobile ERP App is an Enterprise Resource Planning system that can be accessed through mobile devices, such as mobile phones and tablets. Users typically access the system over the Internet using a standard browser or dedicated mobile apps. Being able to access your business software remotely means staff and field service personnel can capture and enter data wherever they are – from the warehouse to the customer site.

Today our mobile phones are omnipotent. It has replaced all activities like reading books, banking, watching movies in the theatre, shopping in a mall and even schools and institutes have now surrendered to the mobile phone for online classes. It is only relevant that you can also run your daily business activities with a click on your smartphone. This can be executed efficiently with the help of mobile enabled ERP apps that are created for Expand smERP users.

Expand smERP allows remote access using the Android native app or using any web browser on any device. We offer dedicated apps for mobile HR, Service, File attachment, WMS and Sales.

Today I will elaborate more on the Expand HR App.

With a remote HR on your mobile you can now register attendance and many more HR activities through Expand HR App.

With the newest trend in our Android App available on Playstore for Expand ERP licensed users only, avail multiple facilities related to HR remotely.

To avoid repeated touch in biometrics attendance by multiple people, your employees can register their presence at work, remotely through the Expand smERP HR mobile app which feeds in the time and location automatically with GPS location. This app also provides a host of other benefits, for example, for leave applications, out-of-office schedules, advance payment applications and submission of claims for employees features.

1. Daily attendance – Employees can register their daily attendance remotely through Expand HR mobile app. Also, it stops multiple users from touching the biometrics attendance tool. 

2. Leave Application – Employees can apply for leave in realtime which reaches the Manager automatically. It will also provide relevant information and details available for the particular employee.

3. Visit Log – Various visit data is registered (check-in and check-out) for official purposes with time and location. 

4. Application for Out-of-Office – An employee can feed in data and mark his presence in case of an on-premise job.

5. Application for claim – Any applications for claim or advance against salary can also be forwarded through this mobile HR app.

Expand HR mobile App is an ingenious software for any office to manage HR remotely with ease. It puts management of your company’s key HR functions in the palm of your hand. HR can be accessed in real time wherever you are.

Mr. Bajaj, CEO of Six Seasons International, is one of our prestigious clients. He is always busy traveling as his work demands so. After moving to Expand HR he does not need any spreadsheets or files from the office to keep a track on his employees. He supervises and manages his leadership team through his Expand HR App with ease wherever he goes. Running your business remotely has never been so easy and hassle-free.

Expand HR App puts in control and offers an array of facilities:

• 24/7 access to employee data, from anywhere
• Time and Project Tracking
• Benefits Management
• Vacation/Time-off Tracking and Calendar
• Performance Ratings
• Payroll Administration/Integration
• Standard and Customizable Reports
• Video Tutorials
• Unlimited Support

Once you use Expand HR App it will become more than just your HR solution. It will become your corporate directory and data storage locker. So, you can look up an employee, initiate a call, send an email, scan and upload pictures of documents and forward to anyone in your organization, integrate information on to your calendar, create org charts, etc. With no limit and no extra expense you can redefine HR Management effectively with the best-fit ERP software company in India.

To book a demo call: 9007026542

Key challenges and solutions of Order Management Process

“Don’t assume it all works! Put yourself in your customer’s shoes and do everything that they would do!” – Gary Gebenlien

Many businesses continue to work with complex, fragmented order management processes with multiple order capture and fulfillment systems. This increases the chances of facing challenging situations throughout the order fulfillment process. For a successful fulfillment process, you need to make sure to get the right products to the right customers at the right time especially when it’s almost time for seasonal sales! Let us give you a roundabout of the frequent obstacles that come up in the order management process.

What are the main Adversities in the Order Management Process?

1. Processing Data: Manual updates are subject to duplication or data with human errors. With multiple orders from multiple channels, it is impossible for you to keep track.  

2. Executing Bulk Orders systematically: When you have to handle orders in bulk it gets complex. Because it involves making many updates in internal systems, marketplaces, creating invoices, label printing, and shipping arrangements.

3. Planning Inventory: Order fulfillment is all about meeting the expectations from customers at the right time. It is not possible to do that if you often remain ‘out of stock’. To know your stock levels you need to have real-time visibility for your inventory. On the contrary sometimes it is also excessive stocking which leads to wastage and dead stock. Hence a systematic planning and stocking of inventory is extremely crucial for a successful retail business.

4. Managing System Integration: In a standalone or a manually fed Order management system,  the functions are not sufficient to handle multi-channel sales orders. Therefore you may find several hiccups in managing the orders.

These situations can grow complex if not rectified at the right time.

How to counter the challenges in Order Management?

Ecommerce businesses are rapidly responding to the challenges and pressures by optimizing their supply chain management system. Here is what you need to do:

For Seasonal Sales: 

Optimize the Inventory for Rapid Handling

Maintaining a delicate balance of stock and stock reordering is quite business-critical. Extra stock in the warehouse than required increases your storage and carrying costs. And if you have less stock in the warehouse than required, you will lose orders, credibility, and revenue. You should know when to replenish the stock to utilize the warehouse space optimally.

The categorization of inventory depends on factors like the types of products and picking sizes. You can classify inventory based on picking size and by frequency of picking/velocity of movement. 

Strategize Order Manifestation for Easy Processing

The most important part of your business is the process of actually getting your products to your customers. If you own a brick-and-mortar store, this isn’t much of an issue as your customers can simply grab what they need right off of the shelf. But if you ship your products, it is a lot more hassling.

The accurate and on-time delivery of products is essential for your business growth. For that you have to maintain five touchpoints:

Inventory accuracy

Optimizing your picking strategy

Logistics management and integration with suppliers

An advanced warehouse management system

Real-time visibility of your entire supply chain

As Customers Don’t like to wait: 

Automate to Speed up the Operations

Automated storage and retrieval technologies support the optimization of the order fulfillment process. Most companies focus the majority of their equipment investments on handling their fast movers. You need to make sure that everything is done automatically. For instance, deciding where to route the order, selecting appropriate shipping partners and replenishing inventory. This not only speeds up order fulfillment but also provides more accurate data for future orders. 

A best-fit ERP software will integrate and systematically streamline all your business processes and ensure growth and success in desired time goals.

Integrate systems for enhanced visibility

Adopting a cloud-based inventory management system is the easiest way to increase the visibility of inventory across all channels. You need to ensure cloud systems provide a flexible and secure environment to integrate and manage all stock levels, across all sales channels under a single interface.

Your order management system should be pre-integrated with your ERPs. With a single click you will be able to unify information on sales, payments, returns or other accounting details.

Track in for Instant Updates

Allocate shipping providers based on priority. Shipment of fragile items or inflammable items needs to be shipped separately. Keep a count of items in stock and out-of-stock of the same order that has to be shipped. So, instead of managing everything on your own, enable your seller to ship the product directly to the consumers through drop shipping. It ensures:

• Strong vendor relationship
• High product assortments
• Low inventory carrying cost
• Low stock-outs
• Faster delivery time

Maintain an end-to-end tracking of shipment statuses. It improves the end customer experience. The real-time insight from smart labels such as barcode enables efficient tracking. It processes items that are in, through and out of the warehouse.

In today’s unprecedented times while we all need to maintain social distancing and move out of our homes only when very necessary, eCommerce business is in its ultimate peak. The demand for online shopping has increased resulting in over orders and excessive deliveries which need to be executed systematically to achieve loyalty and repeat orders from customers. One bad experience of a customer means loss of an important part of your business. This also adds to the badwill of the organisation. Hence in the present market scenario we need to ensure 100% customer satisfaction to achieve success.

Expand smERP is the best ERP company in India for mid-sized manufacturers in the retail industry. We have third-party integrations with Blue Dart and Shiprocket logistics for the best services in shipment of your deliveries. Our order management system has a value-added structure of your retail operation to run your order fulfillment process smoothly from anywhere, anytime.

Sync your retail data and optimise your eCommerce business with ease

The Dictionaries define data as factual information that is based on reasoning, observation, discussion or calculation. Data is therefore more useful than you actually realize. It comprises the power to help optimize your entire supply chain system.  Organising data improves operational efficiency and helps to integrate your business systems to deliver optimal profits.

Data trends from sources like sales, inventory, fulfillment reports, etc can provide real time insight into your retail business. Daily or weekly analysis extracts critical information for better management and optimized operations.

To extract the maximum benefit out of your data the first step is to structure it. Data structuring is a particular way of storing and organizing information so that it can be retrieved and used most productively when required.. This can be achieved only if all of your supply chain operations are in sync and the data generated is saved in the cloud ERP software.

Your data is ever growing along with your eCommerce business. The sale of consumer goods via the internet has grown significantly over the last few years. You might have all the data stored with you but it needs to be well structured and planned. Data which is fragmented and stored in excel sheets. Can never be put to optimal use. A best-fit ERP software integrates and streamlines all your business data and processes it automatically resulting in success and growth in less time.\

Drawbacks Of Manual Data update

. Erroneous input of data – Entering and manipulating data in Excel is a manual process, spreadsheets are extremely susceptible to human error. 

. Duplication– Manual updates are subject to duplication or erroneous data. With so many files being sent around, it is  difficult for team members to keep track of them all and mistakes happen

. Not agile enough- Spreadsheets are designed to evaluate two-dimensional data. To gain a more in-depth insight, other dimensions must be manually created.

Not user-friendly- The majority of spreadsheet users find it difficult to create complex formulas. Their knowledge is limited to simple functions like “sum”, “average” and “sort.” For advanced applications, the average users must turn to co-workers with advanced training in Excel.

The need for consolidated data in retail business:

To be a smart e-seller and have consistent business growth, you should know how to use the existing and upcoming tool of data. There are several unavoidable reasons for the same.

1. Forecast Demand and Replenishment

Demand is a key factor for reaching an optimal turnover of goods and growing revenue as a result. Expenses for storage have to be optimized, otherwise, financial troubles are guaranteed. With the availability of structured and systematic data, retailers use it to analyze their stock levels. It reduces unnecessary items in the inventory and reallocates the resources as required.

2. Boost Sales and Determine the Best Pricing

Retail margins are what determine the revenue. But if prices are too high, customers will less likely buy from you. That is the reason why price formation is so crucial for e-commerce. You can see popularity on different items, the approximate number of sales, etc. What’s more, all this is possible in a real-time mode. Data allows you to make data-driven decisions and optimize the business effectively observing the holistic picture.

3. eCommerce Trends

E-commerce retailers are engaging with new technologies to increase business productivity. They consistently work to get the best results by analyzing their past strategies. With all the data available at a single click they aim to move forward with the growing eCommerce trends. A tailor-made forecasting system which is capable of pulling data from multiple sources and analyzing it — that’s what it takes.

4. Customer satisfaction and loyalty:

Data helps retailers to understand the demand pattern of the customers. It enables them to think of more engaging and interactive ways to increase customer satisfaction. It enhances customer loyalty and repeat purchase. Your e-commerce store can do the same and monitor users’ preferences to suggest the most relevant goods. So think about data-driven suggestions to enhance the experience of customers and boost your sales. Retargeting of potential buyers can also be done to drive more customers and sales.

The optimal use of Retail Data

Stock and Inventory Data

Keep stock of every item as managing the entire inventory generates a huge amount of data. It is important in making updates in inventory levels and stock-outs across multiple channels. Keep an eye on these inventory level reports:

Total Counts of SKU’s

Cost of Inventory

Out of Stock % of SKU’s

Inventory Availability of Fast Moving SKUs

Products With Zero Order In Last Month

Data in Warehouse Management

Customers today want real-time updates on their product orders. They want entire information about the product’s availability prior to the purchase. They even want to have quick access to the manufacturing details of the product they want to buy. How will you provide them with the information if you do not have them in your system?

Data in warehouse management allows you to conclude how customers’ behaviour may change. Also, the expectations they have from the manufacturers and supply chain leaders.

It also makes the omnichannel process smooth. The reports from warehouse analysis are helpful in utilizing warehouse space more optimally.

Logistics and Wholesalers Data

In eCommerce, it gets essential to know your tie-ups, partnerships, vendors, logistics partner.

Make it easy through Vendor and Logistics management reports. You gain insights into the previous purchase orders, delivery and pick-ups and prices to improve your future decisions.

Many times the retailers have to maintain a range of software solutions for each function and employ resources to update those systems. Since supply chain operations have a lot of processes to take care of manual data updations in each system is a huge task! Manual data handling has the risk of errors and duplications.

Expand smERP software – India’s best-fit ERP company for manufacturers in retail business is one such complete operations management solution that seamlessly integrates with various functions and ERPs in an organization. This ecommerce solution is designed to assimilate and share process data without error or duplication on all the other existing ERP integrations.

Expand smERP helps businesses just like yours to get the most out of your data. We provide you with the best solutions to increase your operational efficiency.

Request a free demo with us today!